Advocate for users of the product, using your problem solving skills to address user needs and improve software quality Assist in evaluating and prioritizing tasks and features Contribute to our next generation product in design, testing, documentation, and demonstrations of software capabilities Work collaboratively with software developers to identify and troubleshoot t

Work with the Product Owners and Product Managers to establish software backlog needs, priorities, and define release themes Author Scrum user stories that define new feature capabilities that guide the software development process Demonstrate software capabilities at iteration and stakeholder review meetings, capturing feedback into product backlogs Serve as point of con

Understand and communicate how customers are using the product and new problems we can solve with innovative features and workflows Organize and share customer requirements and priorities with the development team to collaborate and prioritize on the product's roadmap and release timelines Work with customers, potential customers, our Professional Services organization, a

Use C++ and C# to develop full stack GIS applications Build software that follows industry standard design patterns, development methodologies, and deployment models Design, test, and release capabilities in the ArcGIS platform to improve overall application quality Solve complex problems with application design, development, and user experiences Collaborate with other de

Build server side Java components that power UX and scriptable administration of ArcGIS Enterprise Design and build REST interfaces for administration of ArcGIS Enterprise Design and build server side components that seamlessly run on premises and on cloud platforms Find, analyze, and fix bugs/performance problems whenever and wherever they occur Work collaboratively with

Design and implement new UI components for the ArcGIS API for JavaScript, spanning a wide range of UX such as Charting, Forms, Mapping Controls, Navigation Controls, Analysis Tools Ensure Components meet Accessibility, Internationalization, and Localization requirements Assume a leading role in the public API design and documentation Advise in matters of software architec

Create visual designs for a responsive web app and native mobile apps (iOS and Android) and produce production design specifications for development team Influence the shape of the product with research and data while executing design work using high quality wireframes, mockups, user journeys, and cross platform interactive prototypes Inspire the entire team (including yo

Analyze, forecast, and plan for a successful Training Services workforce Ensure effective onboarding resources and a great onboarding experience Keep all employee workforce data and reports up to date Oversee and develop the Training Services diversity, equity, and inclusion team Oversee employee recognition, mentoring, succession planning, and engagement programs Develop

Develop and analyze support center voice/email/chat volume forecasts and build staff schedule models to optimize coverage to achieve service level goals Optimize and re optimize staff schedules and queues on an ongoing, regular basis to determine optimal schedule efficiency at monthly, weekly, daily, and interval levels Monitor daily support center service levels and prod

Architect and build robust, performant, and flexible systems for managing and delivering content to users in a useful and visually appealing way Solve and articulate complex problems with application design, development, and user experiences in a collaborative environment Utilize full stack development understanding to design, build, test, and validate enhancements to web

Work closely with stakeholders to build exciting new web experiences Build mobile first web interfaces with HTML5, CSS3, and JavaScript Assist in troubleshooting technical issues Maintain existing site code with an eye for continuous automation and improvement Review and test code against modern browsers and mobile devices Provide expertise for the development and managem

Process registrations and registration payments from attendees and sponsors Receive and maintain submissions for the map gallery and presentations Communicate with presenters, attendees, sponsors, and staff via phone and email to answer event related questions Organize and input data across various spreadsheets to track event activities, materials, and schedules Update in

Lead a team of Drone Pilots by assigning tests for each release including details of vehicle, firmware version, camera model and mobile device combinations to be tested, lead and manage team work performance and aid in the development and growth of each team member Commute locally via company or personal vehicle to open flying area 3 to 4 times a week to pilot and test th

Commute locally via company or personal vehicle to open flying area 3 to 4 times a week to pilot and test the supported fleet of drones using the latest version of Site Scan for ArcGIS Execute functional and non functional test cases and fill in test executions assigned per testing cycle using provided guidelines Validate bug fixes by following reproduction steps and addi

Serve as primary technical contact for financial transaction research and process improvement initiatives Manage multiple banking and investment broker relationships Manage and respond to banking requested documentation, including for international and domestic account openings and KYC compliance Manage bank account and investment reconciliations and reporting Create and